Refund policy

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at uwadiastella64@gmail.com. or +393481190482


You can always contact us for any return question at uwadiastella64@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at uwadiastella64@gmail.com.

We accept 14 days return after an order has been placed base on that:

1. The item sent wasn't  the same with the item ordered 
2. If item is damaged on arrival 
And please note that if item is to be returned, it should be packaged back to us undamaged and non of the product should be tempered with